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$100.00$29.00
One month unlimited attempts
ITIL 4 Foundation
IT Service Management Certification
🎯 Target Audience
Primarily for professionals in these following roles, as well as for those planning to move into these roles:
- â–¸ IT Managers
- â–¸ IT Service Delivery Managers
- â–¸ IT Architects
- â–¸ IT Consultants
- â–¸ IT Developers
- â–¸ Service Process Owners
- â–¸ IT Service Management Supervisors
- â–¸ IT Professionals
📚 Key Learning Outcomes
1. Service Management Concepts
Key concepts of creating value with services
2. ITIL Guiding Principles
7 principles to help organizations adopt service management
3. Four Dimensions of Service Management
Organizations, Information, Partners, and Value streams
4. ITIL Service Value System
Components and how they work together
5. Service Value Chain Activities
Plan, Improve, Engage, Design, Build, and Deliver
6. 15 ITIL Practices
Including Incident, Problem, Change, and Service Level Management
📋 Exam Details
Duration
60 minutes
Questions
40
Format
Multiple choice
Passing Score
65% (26/40)
Exam Cost
$380
ExamBliss Price
$29 (7% of cost!)
✨ Why ExamBliss?
- ✓ Unlimited practice attempts for one month
- ✓ Real exam-like questions covering all 6 learning outcomes
- ✓ Detailed explanations for each answer
- ✓ Track your progress and identify weak areas
- ✓ Only 7% of the official certification cost